Welcome
Transform your shipping and logistics process with a service that provides comprehensive solutions for tracking shipments, communicating with customers, multilingual support, carrier integration, and extended API capabilities. This documentation will guide you through the key features and show how you can use Parcelsync to optimize your logistics chain. Focus on your business and stay ahead of the competition with a great post-purchase experience for your customers.
Data
Gain access to detailed information about shipments. We know that data from shipping companies can vary greatly and are not always readily available or convertible into a useful form. Parcelsync provides you with a unified data format including uniform shipment statuses, which you can easily process and utilize for your needs.
Parcel tracking
Maximize post-purchase communication. Parcelsync allows you and your customers to keep track of your shipments from the moment data is handed over until delivery. All this wrapped in a user interface in your corporate branding and with the possibility of multilingual support. Simply put, so that your customers feel like they are on the e-commerce site where they purchased.
Aftersales communication
Automate and personalize communication with your customers throughout the shipping process. With Parcelsync, you can easily send shipment status updates and add special offers to the tracking page, leading to a better customer experience and increased conversion.
Multilanguage support
Parcelsync supports a multilingual interface, allowing your international customers to easily navigate and communicate in their native language. Expand your reach and appeal to the global market with our platform. Currently, we support:
- Czech
- English
- German
- Slovak
and more languages are in preparation.
Carrier integration
Our platform is designed to be easily integrated with carriers. We can connect to any carrier that provides an API. If you have specific requirements, do not hesitate to contact us. Currently, we support:
- PPL
- Czech Post
- Packeta
API
Parcelsync's extended API allows for easy integration with your existing systems and applications. Automate your processes, create custom workflows, and access powerful platform features directly from your software. For example, you can automate the entry of shipments, obtain their statuses, PDF labels, and much more.